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  1. Home
  2. Practice
  3. Operation Business Support System

Empowering the businesses to improve their operational and technical efficiency

OSS/BSS Telecom Services

Simplified solutions that benefits:

  • Consolidate systems for service providers to improve efficiency.
  • Transform network environment without disrupting customer’s services or experience
  • Simplify and speed up the introduction of new services and technologies
  • Detect and resolve customer problems faster
  • Maximize return on investment
  • Reduce operational cost
  • Manage complex products and services
  • Enable faster time to market
Business

Business Challenges

Maintaining the network inventory, configuring network components and doing fault management aren’t easy jobs and these require the experts to carry them out. OSS/BSS is the only suitable solution for such business challenges.

Technology

Technology

The modern technology of OSS/BSS is meant for supporting a wide range of telecommunications services. Also the new service layer architecture and customer experience management can be controlled well with OSS/BSS.

Operational Efficiency

Operational Efficiency

We focus on reducing cost through revenue assurance and fraud management, and application consolidation.

Operating / Business Support System

Industries today are struggling with tight competition, high market penetration, limited network capacity, net neutrality regulation, ever changing business model and technical innovation from other business models. As a result, businesses are losing out on their market share.

operation business support System

When OSS (Operational Support System) and BSS(Business Support System) entered the market, companies took leverage of this by introducing high quality customer care, Mediation, Roaming, Interconnect billing, order management and billing services. We at Elite are working in this field with a motive to integrate telecommunications systems that could operate comfortably in the OSS and BSS environments. With fully-fledged experience, we have actually witnessed the transformation in OSS/BSS systems integrations and considering that, we only emphasis on a collaborative system integration. We are responsible for the interaction between the high-level OSS systems and the network; that’s how we help the telecom operators deliver the complex multi-tier services to their clients. Our experts understand that system consolidation is what a client looks for when it comes to OSS/BSS integration, thus we focus on minimizing the total cost of ownership in the entire OSS system landscape. We do this by reducing the number of tools and switching them with fewer, flexible and more generic systems.

How Elite became a distinguished name in this strong competitive market?

  • We have strong capabilities on Solution designing, Applications, Integration & Development.
  • We relish strong presence in Telecom PSU
  • We offer Wide Product & Solution Portfolio
  • We have aDedicated Web Development Centre with skilled & experience professionals.
  • We have strong relationship with major OEMs & vendors in the market and with lead system integrators.
  • We possess 6 Years of Telecom Domain experience with more than 4 years of experience in App development.
  • Our professionals have good understanding of Government& corporatebusinesses and have also worked in Sales, Business, Operations and Technical industry
  • Our large skilled employee pool with Pan India experience serves the clients in every corner of the country.

EISI functions

At Elite , we strive to offer the best solution for your business and impartial advice at an honest price. We are constantly investigating new technologies and recommend them when they make sense.

  • Integration: This involves integrating Network elements with B&CCS (Billing and Customer Care Services) including mediation, Roaming, Interconnect billing, data ware house and other peripheral applications.
  • Data Migration : It is known as a process of selecting, preparing, extracting and transforming data and then permanently transforming it from one storage system to another.
  • Data merger : It includes data merging of two or more billing/ database instances for consolidation.
  • Telecom applications version upgrade : Modifying services as per the latest technology like currently 5G.
  • Data-centre Setup : Delivery & infra readiness-Hardware/OS, storage installation, Networking.
  • Comprehensive AMC/support for applications, Hardware, software.
  • Disaster Recovery (DR-Drill) & High availability.
  • Process Automation : It is type of digital transformation or business automation that streamlines a business and automates the complex business procedures.
  • Firewall implementation : Firewall can be implemented in both software and hardware. It acts as a block at the entrance to the part of the internet that requires protection.
  • BSS related customized IT product development
  • Database installation, DBA & Performance tuning
  • Reports development : It includes writing about the policies, programs of a business procedure and the related economic change.

EISI Products

  • IntegSD (e-Sayahak) – Help Desk conforming ITIL : Being a powerful ticketing system, it is an effortless option as a help desk for customer support. Not only the customers, but it also offers the internal users the support and information about different products, processes and services of the company. The primary aim of this help desk is to offer a centralized resource to troubleshoot problems, answer questions and facilitate solutions to recognized issues.
  • IntegProv- Provisioning telecom subscribers on Network elements With this product, the clients can enjoy fast provisioning and deployment of all the convergent services, like multimedia delivery, telephony, network access, etc. It is a great choice for seamless integration and swift deployment of new products and services. This system also gives the operators an edge in telecom service activation and even enable them to stay ahead in telecom service provisioning.
  • IntegDD – Dataware house to store Telecom CDRs As it name depicts, IntegDDDataware is a data warehouse model which is specifically designed for telecom, internet and other related service providers. It is a combination of the best practices, industry expertise and predefined content that support the IT requirements and business. It also comes with an integrated reporting repository. It is primarily required by security agencies and LEA.
  • IntegICB- interconnect billing for rating & billing of inter usage charges This product is a centralized automated solution which supports multi-party agreements with multiple service providers to use the network and facilitate the traffic routing between multiple networks. The traffic flow is regulated through the policies defined by the rules integrated in the system according to the interconnect agreement between the operators. The IntegICB is capable of rating CDRs, billing and settlement the invoices.
  • AdventERP- Enterprise Resource Planning Organizations can use AdventERP to manage day-to-day business activities such as accounting, procurement, project management, risk management and compliance, and supply chain operations. It also includes enterprise performance management, software that helps plan, budget, predict, and report on an organization’s financial results.

Some of the Projects Completed by our Team of Professionals

  • Client - BSNL North, Customer HPE- Data migration for tech refresh of storage & Hardware
  • Client - BSNL, Customer BSNL North- Implementation of INMARSAT services in B&CCS
  • Client - BSNL, Customer- ZTE- B&CCS integration with network elements delivered under phase 7 expansion.
  • Client - BSNL, Customer- ZTE – Delivered & implemented EISI data ware house product IntegDD
  • Client - Delivered OSS solution
  • Client - MTNL, Customer Tech M- B&CCS integration with network elements delivered for capacity expansion
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